Donald LehmannFrom Customer Lifetime Value to Shareholder ValueCoauthor(s): Paul Berger, Naras Edchambadi, Morris George, Ross Rizley, Rajkumar Vankatesan.Source: Journal of Service Research
Exact Citation:
Lehmann, Donald, Paul Berger, Naras Edchambadi, Morris George, Ross Rizley, and Rajkumar Vankatesan. "From Customer Lifetime Value to Shareholder Value." Journal of Service Research 9, no. 2 (November 2006): 156-67. Volume: 9
Number: 2
Pages: 156-67
Date:
11
2006
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