Jennifer Chatman

“What's the Norm Here? Social Categorization as a Basis for Group Norm Development”

Coauthor(s): Francis Flynn.

Editors: Margaret A. Neale, Elizabeth Mannix, and Jeffrey T. Polzer

Abstract:

Social categorization processes may lead work groups to form different types of group norms. We present a model of norm formation and suggest that group norms may emerge immediately following the group's inception. Further, the content of such norms may be influenced by group members' demographic heterogeneity. We outline a profile of work group norms and describe how social categorization processes influence norm formation. We also develop a series of testable propositions related to these norms. Finally we suggest the implications of our social categorization model for future research on work groups in organizations.

Source: Research on Managing Groups and Teams
Exact Citation:
Flynn, Francis, and Jennifer Chatman. "What's the Norm Here? Social Categorization as a Basis for Group Norm Development." In Research on Managing Groups and Teams, 135-60. Ed. Margaret A. Neale, Elizabeth Mannix, and Jeffrey T. Polzer. Stamford, Conn.: JAI Press, 2003.
Pages: 135-60
Place: Stamford, Conn.
Date: 2003