Kamel JedidiModeling Episode-Specific Satisfaction Judgments in Extended Service Transactions: A Random Coefficient ApproachCoauthor(s): L. Dube, Asim Ansari.Exact Citation:
Dube, L., Kamel Jedidi, and Asim Ansari. "Modeling Episode-Specific Satisfaction Judgments in Extended Service Transactions: A Random Coefficient Approach." Columbia Business School, 1999. Date:
1999
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