Kamel Jedidi

Modeling Episode-Specific Satisfaction Judgments in Extended Service Transactions: A Random Coefficient Approach

Coauthor(s): L. Dube, Asim Ansari.
Exact Citation:
Dube, L., Kamel Jedidi, and Asim Ansari. "Modeling Episode-Specific Satisfaction Judgments in Extended Service Transactions: A Random Coefficient Approach." Columbia Business School, 1999.
Date: 1999