From the head and the heart: Locating cognition- and affect-based trust in mangers' professional networks
Coauthor(s): Yong Joo Roy Chua, Paul Ingram.
This article investigates the configuration of cognition- and affect-based trust in managers' professional networks, examining how these two types of trust are associated with relational content and structure. Results indicate that cognition-based trust is positively associated with economic resource, task advice, and career guidance ties, whereas affect-based trust is positively associated with friendship and career guidance ties but negatively associated with economic resource ties. The extent of embeddedness in a network through positive ties increases affect-based trust, whereas that through negative ties decreases cognition-based trust. These findings illuminate how trust arises in networks and inform network research that invokes trust to explain managerial outcomes.
Source: Academy of Management Journal
Chua, Yong Joo Roy, Paul Ingram, and Michael Morris. "From the head and the heart: Locating cognition- and affect-based trust in mangers' professional networks." Academy of Management Journal 51, no. 3 (2008): 436-452.