Finding the right mix: How the composition of self-managing multicultural teams' cultural value orientation influences performance over time
Coauthor(s): Chi-Ying Cheng, Yong Joo Roy Chua, Leonard Lee.
This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining performance. A longitudinal study of multicultural MBA study teams found that in the early stage of team formation, teams with a low average level of, but moderate degree of variance in, uncertainty avoidance performed best. Four months post formation, however, teams with a high average level of relationship orientation performed better than teams with a low average level of relationship orientation. Furthermore, a moderate degree of variance in relationship orientation among team members produced better team performance than a low or high degree of variance. These findings suggest that different cultural value orientations exert different patterns of effects on the performance of self-managing multicultural teams, depending on the stage of team formation. Implications for the composition of self-managing multicultural teams and its influence on team processes and performance are discussed.
Source: Journal of Organizational Behavior
Cheng, Chi-Ying, Yong Joo Roy Chua, Leonard Lee, and Michael Morris. "Finding the right mix: How the composition of self-managing multicultural teams' cultural value orientation influences performance over time." Journal of Organizational Behavior 33, no. 3 (April 2012): 389-411.